Sophia Pathways™ Guarantee
Sophia Learning is proud of the educational experience we offer to learners interested in pursuing courses that are ACE® recommended for recognition of college credit. We want you to be completely satisfied with your learning experience. If you are a new member and not 100% satisfied with your Sophia experience within the first 30 days, we will refund your membership fee. Contact Sophia by email: firstname.lastname@example.org or call 1-800-341-0327 to request a refund.
Terms. If within 30 days of the time of payment you are not satisfied, you can cancel your membership under your membership profile on your account and request a refund by contacting your learning coach by email or phone.
Conditions. The following conditions must be met in order to be eligible for a refund of your Sophia membership fee:
- You must have enrolled in a Sophia subscription membership on or after August 1, 2020. Students who registered for or started a Sophia course prior to that date are not eligible.
- You must not have previously completed a Sophia course as a member.
- You must request the Sophia membership fee refund within thirty (30) days of paying for your Sophia membership. To request the refund, contact Sophia by email: email@example.com or call 1-800-341-0327.
- Employees of Sophia and its affiliates, faculty and staff, their spouses, domestic partners, and dependent children are not eligible.